The Heavenly Mix

• Pre-loved branded clothing pieces, mixed gender, checked before packing
• Real lost parcels
• At least one overstock item sourced from surplus stock
• A changing selection that varies from batch to batch
• No two Heavenly Mix Boxes are the same

If you love the thrill of the unknown, the Heavenly Mix Box brings everything together in one delivery. Each batch blends pre-loved branded clothing, real lost parcels given a second life and surplus overstock items sourced from UK retailers, couriers, wholesalers and marketplace returns. Some items may be brand new, some lightly used and some a little quirky, all part of the experience.

Clothing is drawn from our wider pre-loved collection and may include recognised brands across menswear and womenswear. Examples may include Nike, Adidas, Ralph Lauren, Barbour, Ted Baker, Joules, Monsoon and Laura Ashley. Brand names are examples only and are not guaranteed in any individual box.

• Checked for safety issues and age-restricted items
• Unsafe or non-compliant contents are removed
• All personal data and labels are stripped before repacking
• Boxes are packed for a genuine mix, not cherry-picked to a fixed list

• A mix of conditions, from brand new to lightly used or surplus
• Pre-loved clothing with normal signs of previous wear
• Mixed gender and varied sizes that cannot be individually selected
• Packed for variety, not specific brands, exact items or guaranteed value
• A real mixed mystery experience, not a themed or personalised pick

• Unopened boxes can be returned in line with UK consumer rules
• Opened boxes are assessed in line with consumer law, including diminished value
• We cannot accept returns of individual items from within a box
• Every order is shipped tracked and lost parcels are fully refunded
• Dispatched within 48 hours, with most deliveries arriving in 2 to 4 working days

• A fun and sustainable way to discover the unexpected
• Combines clothing, parcels and overstock in one box
• Helps keep usable items in circulation and out of landfill
• Fair packing with no cherry-picking
• Great for curiosity, gifting or reselling

Stock is limited and released in batches. Restocks usually go live every Thursday at 10:00 AM UK time. Once a batch sells out, it is gone until the next drop.